Live Help

FAQ

  1. How far is that from Hanoi to Ha Long Bay?
  2. Do your boats sail or run by motors in the Bay?
  3. When is the best time to visit Ha Long Bay?
  4. How safe is your boat?
  5. Where is Bai Tu Long Bay?
  6. Can I order meals on boat as vegetarian or special diet?
  7. How can I make payment for trip?
  8. What should I bring on board?
  9. “For a green Ha Long Bay” project?
  10. Do we have kayak in Ha Long Bay with your boats?

How far is that from Hanoi to Ha Long Bay?

The distance between Hanoi and Ha Long Bat is 180km that will take you 3.5 hours. Our shuttle bus will pick you up at hotels from 8:00 – 8:30 am. During the transfer, you will enjoy countryside landscape with rice fields, water buffalos; villages….Our bus will arrange a stopover on the half way around 20 – 30 minutes.

Do your boats sail or run by motors in the Bay?

Most of our boats run by motors in the Bay due to carrying many passengers and cruising for long distance. HalongPrinceCruise can truly sail under weather allowance and time control.

When is the best time to visit Ha Long Bay?

Summer is good time to Ha Long Bay, you have time to enjoy thousands of limestone islands in the Bay, swimming, kayaking and visiting fishing village under sunlight. However, summer is not the high season in Ha Long Bay. Many tourists visit Ha Long bay during fall and spring in colder weather and sometimes foggy Bay.

How safe is your boat?

- All the boats are equipped with life vest in cabin, public area, life rafts…
- All guests are briefed and given safety procedures with clear instruction.
- All the boats are maintained every six months and daily technical supervision.
- Our staffs are well trained to deal with emergency and safety control.

Where is Bai Tu Long Bay?

Occupying three-quarters of the Ha Long Bay area towards eastern part, Bai Tu Long Bay is one of the three triangular peaks of the World Natural Heritage. HalongPrinceCruise is proud to be the first and only company to have luxury boats that take tourists to Bai Tu Long Bay area.

Can I order meals on boat as vegetarian or special diet?

We are willing to prepare alternative menu for your food requirement. Depending on your request, our cook will prepare the most suitable one. Please, inform us in detail your special food request latest in the morning of the cruise date.

How can I make payment for trip?

When you book a trip with us, there would be a deposit required (30% in total price). You can choose to do deposit via direct bank transfer, Onepay (Credit card online payment) or Authorization letter with relevant bank fee request. The balance of the trip can be paid when you arrive in Vietnam by cash or credit card. You are recommended to visit our sales office in Hanoi for payment and other details.

What should I bring on board?

You are recommended to bring: sun glasses, sun block, wide brim hat, insect repellents, swimming suites (in summer) or warm clothes (in winter) and original passport.
Tips: You can also bring some Candy, cakes, books, notebooks, pens, pencils or other learning tools for children and elderly in the fishing village.

“For a green Ha Long Bay” project?

This project is sponsored by HalongPrinceCruise and other travel company aim to support local people to protect environment and raise their awareness towards sustainable tourism. The main activities include: garbage collecting, mangrove forest planting, Styrofoam replacing… in Cong Dam, Vung Vieng fishing villages and surrounded area.

Do we have kayak in Ha Long Bay with your boats?

Kayaking is a part of itinerary included in price. You will have longer time for kayaking in 3 day 2 night program.